A Big Purchase

My wife and I recently had an in ground pool installed by Aqua Clear. At the time we had very little knowledge about pools since neither one of us ever had one before or knew anyone who did. We heard about Aqua Clear and decided to set up a consultation. The meeting was very informative and we found Reid to be very friendly and sincere. Aqua Clear was very helpful throughout the entire process. They even arranged for us to see a pool built by Aqua Clear a few years ago that was similar to what we wanted.

A big purchase like buying a pool can be a hard decision, especially the process of choosing the company to go with. We dealt with Reid mostly and he made the entire process easy and stress free. Everything was outlined from start to finish and every question we had was answered to its fullest. Dealing with Aqua Clear was a very comfortable experience, as if we had known them for years, and the job was great. We would recommend Aqua Clear to anyone who has a pool or is thinking of getting one. They won’t disappoint.

Steven & Connie Tilley
Ottawa, ON

Dream Back Yard

I wanted to take a moment to send my highest praise to you and your team for constructing our dream back yard this summer.

When we bought the new house we spent countless hours looking for a neighborhood where our children could play outside freely without worry of traffic and with room to run.

The pool is the centre point for my children and their friends all summer long. The pool, deck and surrounding yard create the outdoor lifestyle that my wife and I had envisioned.

Blair, your Aqua Clear team completed that vision perfectly and your leadership in shaping that vision was imperative. You demonstrated a focus on delivering the highest quality product while capturing the creativity we'd hoped for. For the moment we jumped into the pool in the spring until last day of the season you remained available and assertive to ensure the operation of this investment and our understanding of how we could learn to maintain it was above and beyond.

During the construction you team certainly worked in tremendously hot and dry conditions and they were always eager, polite,, sensitive to me, my kids, and my neighbors. They maintained a clean and safe work environment and always took time to explain any unique elements on my yard that affected their work.

I often hear radio commercials from landscaping companies or pool accessory and chlorine retail stores claiming to build pools. I certainly wouldn’t ask a Home Depot store to build my house. It worries me that many customers who invest this amount of money in their lifestyle forget that this is an experts job.

Thanks to you and your team for your expertise.

Dan Murphy
Kanata, ON

On Site All the Time

In the Spring of 2005 we decided to look for a pool contractor to install a pool in our back yard. We spoke to our neighbours looking for recommendations and many of these neighbours had used larger companies who sub-contracted the work. We didn’t want this and one of the reasons we went with Aqua Clear is because Reid was going to be on-site every time work was being done.

We sought quotes from three companies and we asked them about their work and any sub-contracting plans. After having a representative of each company visit us and discuss prices and options we felt ourselves looking for reasons to give our business to Reid Kyd. There were several reasons for this: his many years in the business, his obvious knowledge and expertise, his ability to pull everything together and supervise the operation himself. The main reason is much harder to quantify. It seemed we just liked something about him. He gave us confidence that he could be trusted to do a good job. We did trust him and he did a great job for us. When our garden was dug up we thought we were in for some major expenses since it was full of massive rocks. All the way through Reid re-assured us that it would all work out fine. He was right. It did. We are delighted with Reid’s work. Reid takes great care and he does most of the work himself. He takes great pride in his work because he understands that his reputation is his business. Reid is very careful with whom he recommends for other jobs like installing gas or electrical appliances and he only recommends people whom he trusts. We have recommended Reid to our friends and neighbours and we still use the services of his company for opening and closing our pool every year. The professionalism of Reid’s installation services runs to the company’s opening and closing services too.

We have received no financial inducement to write this honest report but if Reid feels he would like to offer us a discount on our pool opening we would gladly oblige him ;-) (You don’t need to include this bit in your web site).

Eddie & Christine McInally

A Lower Price Than We Were Quoted Elsewhere

Aquaclear did a great job on our pool. We had a short timeframe and a small, difficult area with which to work, but Reid and Blair came through for us, at a lower price than we were quoted elsewhere. After-sales service has been consistently excellent and we have no reservations highly recommending Aquaclear.

Matt Dixon
Kanata, ON